About the role
In this role, you will handle customer inquiries via phone, email, and chat, providing information about our services and resolving any issues they may encounter. This part-time position is perfect for recent graduates or individuals looking to gain experience in customer service. You will work in a hybrid model, allowing flexibility between onsite and remote work.
As a Customer Service Executive, you will develop communication skills and learn about customer relationship management. We provide training to help you excel in this role, and a supportive team environment where you can grow your professional skills while ensuring customer satisfaction.
What you'll do
- Assist customers with inquiries and provide information about services
- Resolve customer complaints and issues in a timely manner
- Maintain accurate records of customer interactions
- Collaborate with team members to improve service delivery
What you'll need
- High school diploma or equivalent preferred
- Excellent verbal and written communication skills
- Ability to work in a fast-paced environment
Skills
Good to have
Benefits
- Flexible working hours
- Training and development opportunities
- Friendly work environment
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