About the role
In this role, you will handle customer inquiries and provide support related to delivery services. You will communicate with customers through various channels, ensuring high levels of satisfaction. This position is great for entry-level candidates or those looking for flexible hours. Our client is committed to creating a supportive environment where you can develop your skills.
You will be trained to handle common queries and issues effectively, providing solutions that enhance customer experience. If you are enthusiastic about helping others and have good communication skills, we encourage you to apply.
What you'll do
- Respond to customer inquiries via phone and email.
- Provide detailed information about delivery services.
- Resolve customer complaints in a timely manner.
- Maintain accurate records of customer interactions.
What you'll need
- High school diploma or equivalent.
- Strong communication skills.
- Familiarity with customer service principles is an advantage.
Skills
Excellent verbal communication.
Good problem-solving skills.
Basic computer skills.
Good to have
Experience in customer service.
Familiarity with delivery processes.
Benefits
- Flexible working hours.
- Opportunity for career growth.
- Work from home.
Interested in this role?
It takes about two minutes. Free to apply — EmployAlert never asks candidates for money.
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Questions about this job
What are the responsibilities of this Customer Service role?
You will assist customers with delivery inquiries and provide support.
Is this position remote or onsite?
This is a remote part-time position.
What experience do I need?
No prior experience is required, but good communication skills are essential.
What is the salary range for this role?
The salary ranges from INR 15,000 to INR 25,000 monthly.
Listing last updated