Customer Service Executive

EmployAlert · recruiting for a confidential client

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Pay
₹15,000–25,000 a month
Location
Guwahati, Assam
Work mode
Remote
Job type
Part time
Experience
Up to 2 yrs
Category
Logistics

Join our client as a part-time Customer Service Executive in the logistics sector, working remotely from Guwahati. Ideal for freshers.

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About the role

In this role, you will be the first point of contact for customers inquiring about logistics services. You'll assist with order tracking, resolve customer queries, and provide information about our services. This part-time position is perfect for recent graduates or individuals looking to start their careers in customer service.

Working remotely, you will develop your communication skills and gain experience in a fast-paced industry. If you are eager to learn and provide excellent customer service, we encourage you to apply.

What you'll do

  • Assist customers with inquiries and service information
  • Track orders and provide updates to customers
  • Resolve customer issues efficiently
  • Maintain accurate records of customer interactions

What you'll need

  • Strong communication skills
  • Customer service orientation
  • Basic computer skills

Skills

Communication Customer service Problem-solving

Good to have

Knowledge of logistics processes Familiarity with CRM software

Benefits

  • Flexible work hours
  • Remote work
  • Opportunity for career growth

Interested in this role?

It takes about two minutes. Free to apply — EmployAlert never asks candidates for money.

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Questions about this job

What are the working hours for this part-time role?
The hours are flexible, allowing you to manage your time effectively.
What qualifications do I need?
No prior experience is required, but strong communication skills are a must.
Is training provided?
Yes, comprehensive training will be provided to all new hires.

Listing last updated

Customer Service Executive

₹15,000–25,000 a month

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